Thursday, August 07, 2008

I've had it with Dell's shoddy computers. The last three Dell laptops in a row I have purchased have developed problems shortly after the 1 year warranty expires. The latest is my Dell Inspiron E1505N which I bought in June of 2007. It has a problem which a little digging around on the internet reveals is quite common and that Dell is doing nothing but paying lip service to help. My screen is filled with 1 pixel wide vertical lines of varying colors. At first there was just one of them, then another and another 'til now I have some 20 lines on the screen rendering the display more and more useless. Here are some links to articles about the problem:


http://www.reghardware.co.uk/2007/01/22/dell_probes_inspiron_screen_problem/

http://forums.devshed.com/computer-hardware-103/single-pixel-lines-in-dell-inspiron-screen-382937.html

http://direct2dell.com/one2one/archive/2007/06/19/17774.aspx

The first link has links for several other articles about the problem. Unfortunately the link for the http://www.dellverticalline.com/ is no longer active and it redirects you to the Dell Customer NoSupport site which asks for your Service Tag number then basically says YOUR WARRANTY IS EXPIRED! Nah-nah-nah-BOO BOO! Get out your wallet!

Oh, they admit to some of their models having the problem. But according to them, mine is not one of the affected models. Yeah, okay, these lines are just a figment of my imagination! Whatever!

Needless to say, I've bought my last Dell.

1 comment:

  1. I heard that you had a blog so I did a search and I think I found it. Dell laptops are by far the worst when it comes to support and hardware issues that seem to have a time release.

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